Apprenticeship Hub Contact & Disability Confirmation Pop Up
Every six months, a notification will appear when an apprentice logs into the CareerWise Hub. This popup will ask the apprentice to confirm contact information, current grade level, and disability status. The CareerWise teams receive this information to ensure we have the most up-to-date information throughout the apprenticeship.
The apprentice can update any of the information that appears in the pop-up box, if applicable, and then click confirm.
Data Points & Where Do They Map in Salesforce
Data Point | Additional Information | Location in Salesforce |
|---|---|---|
Student ID / OSIS Number | Only appears if missing from Salesforce when they created their profile | Contact |
Preferred email address, not all the email addresses | Contact | |
Personal Email | This email address might be the same as the email above if their personal email is the same as the preferred email | Contact |
Mobile Phone | NA | Contact |
Mailing Street, City, State, Zip | NA | Contact |
Disability | Required to confirm this status every six months per federal grants | Contact |
Current Grade Level | NA | Contact |
When was the last time an apprentice confirmed their information?
On the contact, there is a field called “Data Verification Date”. Every time an apprentice clicks “confirm” on the pop-up box this field is updated with the date and time they confirmed their information. You can leverage this field in reporting.
If the field is blank, it means the apprentice has never logged in and clicked “confirm”. They either ignored the message or have never logged in to confirm the information.